Because there's no single obvious cause. An HDMI port failure is usually just the port. A no-power console could be a dead power supply, a blown capacitor, a shorted chip, or something further upstream on the board — and the only way to know is to open it and test it piece by piece. We do this diagnostic work ourselves, at the bench, rather than guessing. We're honest that we don't have a 100% fix rate on no-power issues — sometimes the damage is beyond a reasonable repair. If that happens, we'll reassemble your console and hand it back exactly as it came in. A diagnostic fee applies for the time spent investigating, whether the repair is completed or you decide not to proceed once you hear the price.








