We’ve all had that heart-stopping moment. One minute your PlayStation 5 is sitting securely on the shelf, and the next minute boom – a clumsy roommate, playful pet, or overzealous vacuum sends it crashing to the floor. That awful thud you hear? It’s the sound of your $700 console meeting gravity in the worst way. Cue the panic, right?
Before you freak out and start writing a eulogy for your PS5, take a deep breath. A fall doesn’t always mean game over for your console. Often the damage is only cosmetic or limited to one component – which is totally fixable. In fact, many “dropped” PS5s can be repaired and brought back to life. The key is knowing what might have broken, how to check for issues, and when to call in the pros at a shop that does this all day long, like our PlayStation repair service in Barrie.
So let’s break it all down. What actually tends to break when a PS5 takes a dive? What signs of damage should you look for right away? What can you safely check yourself at home? And when should you put down the screwdriver and call a professional repair service? Let’s find out.
The PS5 is basically the skyscraper of modern consoles. It’s huge, it’s heavy, and if it tips over, it falls like a tree in the forest – something’s bound to get smashed. With the disc edition weighing around 10 lbs (4.5 kg) and standing over 15 inches tall, a falling PS5 hits the ground with serious force. Unlike a smaller console (looking at you, Nintendo Switch) that might harmlessly bounce on a carpet, the PS5 is more like a mini PC tower or a brick – it lands hard.
Even a “short” drop (say, off a TV stand or table) can cause damage because of the PS5’s awkward center of gravity. The impact energy travels through the casing and into the delicate internals: ports, drives, cooling system, even the motherboard. In other words, a lot can go wrong from one bad fall. The good news is that most of the resulting damage falls into a few common categories that we can anticipate. Let’s look at those likely casualties.
Your PS5 didn’t fall — it attempted flight and immediately remembered it’s made of hopes, dreams, and fragile microchips.
Not every drop causes the same damage, but based on experience, a few parts of the PS5 are especially prone to injury. Here are the usual suspects whenever a PS5 takes a tumble:
First, check the white outer panels and casing. Scratches, scuffs, or even a cracked plastic panel are very common outcomes of a drop. The good news: these are mostly cosmetic issues. The PS5’s shell is designed to take some abuse and protect the inside. If you just see a small crack or some scratches on the case (or if one of the removable white faceplates popped off), it’s not pretty but it’s not fatal. Think of it like a battle scar – your PS5 might just look a bit rougher, but it should run just fine if cosmetic damage is the only issue. You can even buy replacement faceplates if the original ones broke or won’t clip on properly.
One of the most common casualties of a PS5 drop is the HDMI output port on the back. If the console falls while the HDMI cable is plugged in, the cable can yank or jam the port, bending the tiny pins inside or cracking the port loose from the board. The result? Your PS5 powers on, but the TV says “No Signal.” A damaged HDMI port means the console can’t output video (and sometimes no audio).
This issue is so common that it’s practically the first thing to suspect after a fall. If you’re suddenly seeing a blank screen after the accident (especially if the HDMI cable got tugged during the fall), there’s a good chance the port is broken or misaligned. In Barrie, we see this constantly – it’s why we have a dedicated page just for it:
PS5 HDMI Port Repair in Barrie.
You know that moment when the TV says ‘No Signal,’ and you suddenly believe in every life choice audit you’ve been avoiding?
If you have the standard PS5 (the one with a disc drive), a drop can knock the drive mechanisms out of alignment. The Blu-ray drive in the PS5 is a precision piece of hardware – it doesn’t like sudden shocks. After a fall, you might notice weird grinding or clicking noises when you insert a game disc, the console might fail to read discs entirely, or discs could get stuck and refuse to eject. In some cases, the drive’s laser alignment can be off or the disc tray can be slightly warped from the impact.
The bottom line: if your PS5 was dropped and now it won’t read games (or makes nasty sounds trying to), the drop likely jostled the disc drive. (If you have the Digital Edition PS5 with no disc drive, you can breathe a small sigh of relief – one less thing to break! But keep reading, because other components can still be affected.)
Here’s a sneaky one most people don’t think about: the PS5’s advanced cooling system. Sony used liquid metal thermal compound on the PS5’s CPU for better cooling performance. It works great under normal conditions, but a sharp impact might cause that liquid metal to shift or spill beyond where it’s supposed to be. If that happens, your PS5 could start overheating because the heat isn’t being conducted efficiently (or in a worst-case scenario, spilled liquid metal could short out something, though there’s a foam barrier to help prevent that).
Also, the cooling fan itself could be affected by a drop – it might get jarred or misaligned. Signs of a cooling system issue include the console suddenly running hot, the fan sounding much louder than before, or the PS5 overheating and shutting down after only a short time on. If a drop coincides with your PS5 starting to behave like a jet engine or thermal throttling, the impact might have upset its cooling setup.
In a severe fall (especially from higher up or onto a hard surface), there’s a chance that internal components or connections on the motherboard got damaged. This is less common, but it can happen. The jolt can loosen internal cable connectors, crack solder joints, or even fracture the board itself if the force is strong enough.
If something like the power supply connection or a major chip on the board was damaged, you might see serious symptoms like the console not powering on at all, turning on then randomly shutting off, or the PS5 blinking a blue light and never reaching the white light (commonly called the “blue light of death”). Essentially, if the core electronics got hurt, the PS5 may act completely dead or very unstable. It’s worth noting that true motherboard damage from drops is relatively rare – the PS5 is built pretty solidly – but it’s not impossible, especially if you see no other obvious cause for a dead console.
Those are the main areas that might break when your PS5 hits the floor. Now that you know the usual damage points, let’s talk about how to tell if these parts are actually broken or not.
How can you tell if your PS5 sustained real damage from the fall? Right after the drop (and once you’ve bravely turned the console back on), watch out for these red flags:
If your PS5 shows none of these issues – it powers on, shows video, plays games, reads discs, and stays quiet/cool – then congratulations, you may have dodged a bullet! It’s very possible for a PS5 to take a fall and come out basically unscathed (aside from maybe a scratch or popped-off cover). However, keep an eye on it over the next few days of use. Sometimes a problem isn’t immediately obvious; for example, a slightly bent HDMI port might work for a bit and start failing later, or a cooling issue might become noticeable only after longer play sessions.
So, stay alert for any delayed symptoms. If everything still runs fine, you’re likely in the clear.
So your PS5 took a dive and is acting funny – what now? Before you box it up and rush to a repair shop, there are a few simple checks you can do yourself. These won’t fix a broken console, but they can help you pinpoint what’s wrong (and sometimes save you an unnecessary trip if it’s not the console at fault). Here are some at-home troubleshooting steps:
These DIY checks can help you narrow down the issue – for example, confirming that the HDMI port is indeed damaged, or that the fan is making noise, etc. However, keep in mind that these are diagnostic steps, not fixes. If you do discover a problem (like a bent port or a misbehaving fan), you’ll still need a proper repair to resolve it. But at least you’ll have an idea of what’s wrong when you seek help.
If you’re local to Simcoe County and your checks point to a real problem, you can always bring it to us for game console repair in Barrie and we’ll take it from there.
If your PS5 sounds like it’s trying to take off for vacation without you, congrats — the cooling system is having an emotional moment.
In the aftermath of a console catastrophe, people sometimes get creative (or desperate) in trying to fix things. Let’s save you some trouble (and further damage) by listing a few things you should never do to a dropped PS5:
In short, avoid any harebrained “quick fixes” you might come across on forums or YouTube. Your best move is to diagnose as much as you can (using the tips above) and then seek proper repair rather than risking further harm to your PS5.
If you’re even thinking about fixing a dropped PS5 with a hairdryer, that’s your sign to step away from the crime scene.
So when should you stop troubleshooting and hand things over to a professional? Here are some clear signs it’s time to get expert help for your dropped PS5:
Any of the above scenarios likely require tools, parts, and expertise that the average person doesn’t have at home. The good news is that all of these problems can be fixed by an experienced console repair tech. Broken HDMI port? It can be replaced. Faulty fan or messed-up liquid metal? It can be cleaned and re-pasted. Dead power supply? It can be swapped out.
At Barrie Screen Repair, for example, we handle PS5 drop damage all the time – from simple HDMI repairs to full-on “it fell off the TV unit and now it’s dead” cases – through our game console repair service in Barrie and dedicated PlayStation repair page.
If you’re outside Barrie but still nearby – say in Wasaga or along Georgian Bay – we also have a page just for you:
PS5 Repair – Wasaga Beach.
Bonus tip: If your PS5 is still under warranty, be aware that a drop is considered accidental damage and not covered by the standard warranty. In fact, opening the console yourself could void any remaining warranty. So, especially in the case of a newer console, seeking an authorized or experienced repair shop is wise to avoid further complications.
You might have heard the term “bricked” thrown around – meaning a device is as useful as a brick (totally dead and unfixable). A bad fall can make your PS5 seem bricked, but here’s the important distinction: in most cases, a dropped PS5 isn’t permanently gone, it just looks that way because one key component broke. In other words, the console might not turn on or output anything, but that’s often due to a specific broken part (say, the power supply or the HDMI interface) rather than complete system failure.
A true brick would imply the entire motherboard is fried beyond repair, which is rare from a physical drop. Most dropped consoles can be revived once the broken piece is fixed or replaced. For example, if your PS5 won’t display anything because the HDMI port got wrecked, installing a new HDMI port will bring your system back to life. If it’s overheating because the cooling system shifted, a proper repair and reapplication of thermal materials will restore it.
So, do not assume that one accident has permanently killed your PlayStation. In our experience, it’s actually uncommon for a dropped PS5 to be completely unfixable. It might need some TLC and new parts, but chances are it can be saved from the console graveyard.
After going through this ordeal once, you’re probably thinking, “I never want to drop this thing again.” Wise idea! Here are a few preventative tips to keep your PS5 safe from future gravity checks:
Taking these precautions will greatly reduce the chance of your PS5 taking another nosedive. A little foresight goes a long way toward protecting that expensive piece of tech (and your heart rate).
Dropping your PS5 is scary, but don’t panic – it’s not automatically the end of your console. As we’ve covered, most of the common issues from a fall (whether it’s a broken HDMI port, a misaligned disc drive, a cooling problem, or even internal connections) are fixable with the right expertise. The key is to identify the signs of damage, avoid doing anything that could make it worse, and get help from professionals when needed.
At Barrie Screen Repair, we’ve seen plenty of “dropped PS5” incidents and successfully revived consoles that owners thought were done for – through our game console repair services in Barrie and dedicated PS5 repair options.
So if your PlayStation 5 took a tumble and isn’t quite the same, don’t rush to write it off or replace it. Instead, reach out to a trusted repair service. You can message us anytime through our contact page and we’ll help you figure out the next step.
Remember: Accidents happen to the best of us. What matters is taking the right steps after the fact. With proper care and professional repair, your dropped PS5 can be back in action, and you can go back to gaming without missing a beat. Game on!